Let customers speak for us
from 563 reviewsUPDATE: I submitted the mediocre review, below, and less than an hour later I received a personal email that was thoroughly helpful in all the aspects I didn't like. The message was personable and not defensive in tone, which I appreciated. I’m certainly glad to support an actively & accurately supported product/company and understand prices need to reflect that.
So if you have concerns similar to mine, I say this product is worth a try for you, too.
Upping my rating to 5 stars because I expect further use will be quite satisfactory, and the support is top-notch.
ORIGINAL REVIEW: In our yard the low wind changes direction regularly. The canopy needs stronger wind than we’ve been getting to flutter out far enough to make decent shade, and it only pivots a few degrees in each direction, not 360. So when the wind shifts backwards it creates a sail against the post instead of pivoting and fluttering the other way. That would move the shadow, yes, but also wouldn’t stress out the pole and fabric and drag it on the ground like it does. Using the corner stakes also catches the changing wind on the wrong side half the time. Not good. Also the pole only screws into the ground, so if it’s hard earth, it’s a real project to get it in (hammer in a stake, yank it out, try and screw into the hole, repeat.) An option to pound in the base and connect to it would help that. So for the $$$ we are less than thrilled. Reviews and photos made it look so great, but it’s not so much.
I have ordered, received, put up and returned every shade EXCEPT the Solbello. It is well made, goes up EASILY by one person (myself who can't usually put anything up) and stays up ALL DAY!!
BUY IT! YOU WILL NOT BE DISAPPOINTED!!!!
Great design. The umbrella works flawlessly . It is sturdy, easy to operate and store. Looks beautiful flapping on the gorgeous beach’s of the Gulf of Mexico in Florida. On windy days it is the only umbrella safe enough to use.
Super easy to use and ultra-fast to set up. Love the auger handles too.
Loved it!
This shade umbrella is Incredible. I often go to the beach by myself. It is light weight and goes up under one minute. So many others have asked me where I purchased it and if I’ve been happy with it. The answer is YES! Don’t hesitate to… it’s well worth the money and their customer service stands behind their product.
Fabulous sun shade! So easy to set up and you can take it anywhere. We're even taking it with us to Grand Cayman next week. Don't go to the beach one!
The Solbello shade was perfect for Ft Jefferson. Windy some days and not on others. Lightweight
Had so many people ask about it!
Sent an email. Heard back with resolutions within 15 minutes. Communication was with a Real Person! This company knows how to keep customers! Love this shade! Planning to buy another in the new year.
I have lost so many umbrellas going to the beach over the years bought the Solbello and absolutely loving it.
Love it! Shade works great! What a simple lightweight design! Only had 1 day where we had to use cords for low wind. Shade is super lightweight to carry.
Two suggestions to consider… 1. Offer a slightly larger size, though the 8x8 offers a decent footprint, afternoon sun angles create a smaller footprint that is not big enough for 2 folks. 2. Offer a secondary or adjustable shoulder strap, the stationary single carry strap is too big for small folks and is entirely useless for larger folks. Current strap on carry bag made it awkward for the hike to the beach. Consider adding a handle carry strap.
This has to be one of the best purchases that I have ever made!!! It is so simple and quick for one person to put up and take down and it provides excellent shade. I also have the “Bumi” but the Solbello is my preferred sun shade. It takes very little breeze for this shade to work and I love how the shade pivots when the direction of the wind changes. Go ahead and purchase it—you will enjoy your time one the sun/shade!!!